This policy explains refunds for the Roomies app and marketing website.
Operator: Yonatan Rotem, Jerusalem, Israel. Contact: contact@roomies-app.com
Free service
Roomies is available to download and use free of charge. Roomies does not sell paid subscriptions, in-app purchases (IAP), or premium content through the app.
Monetization is via ads (Google AdMob) in the app.
No refunds for the free digital service
Because the app and digital service are provided at no cost by Roomies, there are no cash refunds for use of the app itself or the marketing website.
App Store / Google Play charges
If you were charged by Apple (App Store) or Google (Google Play) — for example due to a mistaken purchase, another app’s subscription, or a store-account charge — please contact Apple or Google directly under their refund policies. Roomies does not process store payments and cannot issue refunds on their behalf.
Billing questions
If you have a question about a charge you believe relates to Roomies, email contact@roomies-app.com and we will try to clarify. We do not promise a fixed refund window or automatic refunds for a free service.
Changes
If Roomies later offers paid products, this policy will be updated accordingly before or when they launch.